Refund & Return Policy

At COMFORT, we’re committed to enhancing every journey with thoughtfully designed travel comfort products. We stand by the quality of our offerings and recommend using them for at least 14 days to experience their full benefits.

60-Day Money-Back Guarantee

We want you to feel confident shopping with us. If you’re not completely satisfied after 14 days of use and your request falls within our 60-day money-back guarantee, you’re eligible for a return. Please note that any shipping fees (if applicable) are non-refundable.

To initiate a return, simply reach out via our Contact Us page and include your Order Number or the Name and Email Address used at checkout. Our support team will assist you with the return process and ensure a smooth experience.

Cancellation Policy

If you need to change or cancel your order, please contact us within 24 hours of placing it. After this period, your order enters processing and we may be unable to make modifications.

If your cancellation request is made within the 24-hour window, your refund will be processed within 7 business days.

Damaged or Defective Items

We take care to package each order safely and securely. Items are considered damaged if they arrive broken or defective. Minor scuffs or cosmetic flaws on packaging that do not affect the product itself are not considered damage.

If you receive a damaged item, please contact us through the Contact Us page with a photo and description, and we’ll work to resolve the issue quickly.